Shipping policy
Shipping Policy
Thank you for visiting and shopping at Sanavellshop (sanavell.shop). The following are the terms and conditions that constitute our Shipping Policy.
Shipment Processing Time
All orders are processed within 1–3 business days.
We ship directly from multiple warehouses depending on product availability.
If we are experiencing a high volume of orders, shipments may be delayed by a few additional days. In such cases, we will notify you via email.
Shipping Rates & Delivery Estimates
Shipping costs are calculated and displayed at checkout.
Estimated delivery times:
- 🇺🇸 United States: 2–6 business days
Delivery delays may occasionally occur due to factors beyond our control (such as weather conditions, logistics issues, or global events).
Shipment Confirmation & Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
You can use this tracking number to monitor your shipment in real time.
Customs, Duties, and Taxes
Sanavellshop is not responsible for any customs duties or taxes applied to your order.
All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.
If a package is returned due to unpaid customs fees or being refused, we will refund the product cost only. Shipping costs will not be refunded.
Damages
If you receive a damaged item, please contact us within 48 hours of delivery.
📧 Email: sanavellshop@gmail.com
Include:
- A clear photo of the damaged item
- Your order number
We will evaluate the issue and send a replacement if applicable.